Method: A discrete event simulation was developed to represent patient admissions, movement, length of stay (LOS), and cost given a variety of hypothetical NVU bed arrangements, and patient volumes. Patient-level data for NVU-eligible patients at the Toronto Western Hospital (TWH) were used to model arrival rates, and LOS. Descriptive analysis and non-parametric testing was conducted to determine differences prior to and post NVU implementation.
Result: In the first year of operation, the NVU handled 77% of eligible patient volumes. Only 4% remained as GIM patients, dropping from 24% pre-NVU. With the introduction of the NVU, average cost per visit and per bed-day decreased by 5% and 12% respectively post-NVU for neurology patients with stroke and acute neurovascular injury. Acute LOS decreased by up to 16%. Scenario testing demonstrated that typical patient volumes seen at TWH would be appropriately satisfied with 20 beds with additional capacity for patient volume increases up to 20%.
Conclusion: The effects on hospital operations of re-organizing limited bed resources into an NVU is minimal. An NVU was successfully implemented at a major acute care hospital with decreased acute LOS, and lower total cost per year for the care of NVU-eligible patients.