Hengchen Dai
The Wharton School, University of Pennsylvania
Operations and Information Management
3730 Walnut Street
500 JMHH
Philadelphia,
PA
USA
19104
Email:
hengchen@wharton.upenn.edu
Papers:
5O-3
MOTIVATING PROCESS COMPLIANCE THROUGH INDIVIDUAL ELECTRONIC MONITORING: AN EMPIRICAL EXAMINATION OF HAND HYGIENE IN HEALTHCARE