Katherine L. Milkman, Ph.D.
Assistant Professor
The Wharton School, University of Pennsylvania
Operations and Information Management
3730 Walnut Street
566 Jon M. Huntsman Hall
Philadelphia,
PA
USA
19104
Papers:
5O-3
MOTIVATING PROCESS COMPLIANCE THROUGH INDIVIDUAL ELECTRONIC MONITORING: AN EMPIRICAL EXAMINATION OF HAND HYGIENE IN HEALTHCARE