4L-4
IMPLEMENTATION OF ELECTRONIC CLINICAL DECISION SUPPORT FOR OBESITY MANAGEMENT IN PEDIATRIC PRIMARY CARE AND CHANGE IN PARENT-REPORTED HEALTHCARE SATISFACTION
Methods: MA-CORD was a two-year, multi-sector intervention in two Massachusetts communities. The clinical intervention was implemented at two federally qualified health centers (FQHCs) – MA-CORD 1 and MA-CORD 2 – serving low-income children in the communities. In each FQHC, we conducted a variety of obesity-related quality improvement initiatives including implementation of EHR-based CDS tools to guide obesity management, clinician training, orientation, and coaching in obesity-specific quality improvement, and family resources to support health behavior change. Parents assessed their children’s obesity-related healthcare via eight questions adapted from the validated Patient Assessment of Chronic Illness Care (PACIC). We converted responses to a scale ranging 1 to 5. Given Cronbach’s alpha values (0.83-0.85) suggesting high internal consistency, we combined the eight questions into a mean healthcare satisfaction score. Using multivariable difference in differences linear regression models, we examined 1- and 2-year change in healthcare satisfaction among parents of children seen at the two intervention FQHCs compared to a non-randomized comparison FQHC.
Results: Among 419 children in the study, baseline mean (SD) obesity-related healthcare satisfaction among parents of children at MA-CORD 1 was 2.76 (1.19), MA-CORD 2 was 2.44 (1.15), and the comparison site was 2.50 (1.03). We observed 1-year improvement in parent-reported healthcare satisfaction, adjusted for child, parent and household characteristics, at both MA-CORD intervention FQHCs (MA-CORD 1 = 0.54 [95% confidence interval: 0.19, 0.89] and MA-CORD 2 =0.59 [0.12, 1.06]) relative to the comparison site. At one site, we observed a continued significant difference versus the comparator site at 2-year follow-up (MA-CORD 1 = 0.50 [0.15, 0.85]).
Conclusions: Parent-reported healthcare satisfaction improved following the implementation of a clinical childhood obesity intervention including EHR-based CDS, clinician training and family resources in pediatric primary care. Improved satisfaction may translate to enhanced family engagement in healthcare and yield improved child health outcomes.